Provided Software and Desktop support for over 4,000 users. International support was also provided for 200 branches worldwide.
Software support for in house applications and Microsoft products such as Office 2000, XP, Outlook. This support also included operating systems of Win 95, NT, 2000 and XP.
Provided training for Outlook 2000 and XP
*** Field Service Tech (Information Systems Support) ***
Hardware support for over 2000 users which included but were not limited to: upgrade of hardware components; installation of workstations to domain; repair of workstation and its components.
Software support for the following OS and applications: All Microsoft and NT platforms including 2000 and XP professional; Office 2000 and XP suite.